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We will refund the cost of the item if for some reason you are not satisfied,
please contact us for return instructions
within 3 days of receipt of the item. Upon return of the item
we will issue a full refund subject to it being in the same
condition as when it was sent. The buyer
is responsible for return shipping/insurance costs, which will not be
reimbursed.
The returned item must be received within 3 weeks from the date you first contacted us. If you have
any
questions about the item you wish to purchase, please email us before placing
your order.
Damaged Goods
If your item is damaged in the post please keep ALL the packaging and email us for
instructions. We do not include
insurance in the cost of postage, this is extra at your discretion.
Hotmail Addresses
Please note that all enquiries are answered - usually within 2 days. However, hotmail often
put previously unknown senders'
emails straight in the junk folder so if you think I haven't
replied, check there first.
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